Frequently Asked Questions - Revision history

Andrew: http->httpS

2021-03-04T07:39:40Z

http->httpS

Pavel at 12:21, 11 January 2021

2021-01-11T12:21:56Z

Pavel at 11:47, 10 January 2019

2019-01-10T11:47:49Z

Pavel at 07:42, 19 August 2018

2018-08-19T07:42:59Z

Pavel at 07:42, 19 August 2018

2018-08-19T07:42:32Z

Pavel at 07:41, 19 August 2018

2018-08-19T07:41:25Z

Pavel at 07:38, 19 August 2018

2018-08-19T07:38:58Z

Pavel at 07:32, 19 August 2018

2018-08-19T07:32:50Z

Vmaslov: /* What is the cost of hardware necessary to use the system? */

2015-05-29T18:15:04Z

‎What is the cost of hardware necessary to use the system?

Vmaslov: /* What hardware do I need to use the system? */

2015-05-29T18:14:44Z

‎What hardware do I need to use the system?

@@ Line 15: / Line 15: @@
 ===What technical support options are available?===
-Currently we offer email-based technical support. You should receive tech support contact details with your purchase. Also you can get tech support via our [http://forum.ipisoft.com User Forum].
+Currently we offer email-based technical support. You should receive tech support contact details with your purchase. Also you can get tech support via our [https://forum.ipisoft.com User Forum].
 ==Product Features==
@@ Line 93: / Line 93: @@
 ===Do you offer free trial?===
-Yes. 30-days free trial is available for download from http://ipisoft.com/download/
+Yes. 30-days free trial is available for download from https://ipisoft.com/download/
 ===What are trial version limitations?===
-Trial has full functionality of the [http://ipisoft.com/software/basic-edition Basic Edition]. However, you can also evaluate all advanced features of Pro Edition. But you will not be able to export animation in this case.
+Trial has full functionality of the [https://ipisoft.com/software/basic-edition Basic Edition]. However, you can also evaluate all advanced features of Pro Edition. But you will not be able to export animation in this case.
 ===Can I try the software if I do not have cameras?===
@@ Line 113: / Line 113: @@
 ===How can I purchase a full license key?===
-Please purchase the product on-line http://ipisoft.com/store/ . You will get license key by e-mail shortly after payment is received.
+Please purchase the product on-line https://ipisoft.com/store/ . You will get license key by e-mail shortly after payment is received.
 ===Is license key time-limited?===
@@ Line 137: / Line 137: @@
 ===Do I need to pay for Biomech Add-on?===
-Yes, Biomech Add-on requires separate license key. You can [http://ipisoft.com/software/biomech-add-on/ order it] or run 30-days free trial.
+Yes, Biomech Add-on requires separate license key. You can [https://ipisoft.com/software/biomech-add-on/ order it] or run 30-days free trial.
 ==Purchase FAQ==
@@ Line 143: / Line 143: @@
 ===How can I buy?===
-You can buy online: http://ipisoft.com/store. Please find the list of available payment options [http://www.ipisoft.com/store/purchasing/ here].
+You can buy online: https://ipisoft.com/store. Please find the list of available payment options [https://www.ipisoft.com/store/purchasing/ here].
 ===Does the price include hardware?===
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 ===Do you have any discounts?===
-Yes, we always offer volume discounts, educational discounts and have special promotion campaigns from time to time. Information about discounts can be found at http://ipisoft.com/store
+Yes, we always offer volume discounts, educational discounts and have special promotion campaigns from time to time. Information about discounts can be found at https://ipisoft.com/store
 ===How can I get volume discount?===
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 ===Who is eligible for educational discount?===
-iPi Soft educational discounted software is available for students, faculty members, and institutions.  Please look at http://ipisoft.com/store/edu for details.
+iPi Soft educational discounted software is available for students, faculty members, and institutions.  Please look at https://ipisoft.com/store/edu for details.
 ===How can I get educational discount?===
-Please refer to http://ipisoft.com/store/edu for instruction how to apply.
+Please refer to https://ipisoft.com/store/edu for instruction how to apply.
 ===I'm a student now and I'm going to purchase iPi products with educational discount. Can I use the product for commercial project and / or after my graduation?===

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 ===Is Kinect 2 sensor much better than Kinect?===
-Yes, Kinect 2 sensor is better, but this is not like magic. Hardware requirements is higher for Kinect 2. You can find more details on this [[Kinect 2 | here]]
+Yes, Kinect 2 sensor is better, but this is not like magic. Hardware requirements is higher for Kinect 2. You can find more details on this [[Depth Sensors Comparison| here]]
 ===Do you support ASUS Xtion or PrimeSense Carmine?===

← Older revision		Revision as of 11:47, 10 January 2019
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	No. But you can run it on a Mac if you install Windows on your Mac using [http://support.apple.com/kb/HT1461 Boot Camp] or similar solution.		No. But you can run it on a Mac if you install Windows on your Mac using [http://support.apple.com/kb/HT1461 Boot Camp] or similar solution.
		+
		+	===Can the software run on virtual machine?===
		+
		+	We do not generally guarantee this. However, it may work under VM if you ensure direct access to GPU using PCI Passthrough or similar tech that give access to physical GPU memory and supports DirectX11.

	==Biomech Add-on==		==Biomech Add-on==

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 ===Can I use high-resolution cameras to improve tracking quality?===
-No. We do not support them so far. For our software higher resolution does not give much benefit, but highly increases required data bandwidth. As this is markerless technology, we do not need to track small markers, and 640 x 480 resolution will work as good as HD. For motion capture fps (frames per second) is much more critical parameter for tracking accuracy. See details on [[http://docs.ipisoft.com/Cameras_and_Accessories#Cameras|recommended cameras]].
+No. We do not support them so far. For our software higher resolution does not give much benefit, but highly increases required data bandwidth. As this is markerless technology, we do not need to track small markers, and 640 x 480 resolution will work as good as HD. For motion capture fps (frames per second) is much more critical parameter for tracking accuracy. See details on [[Cameras_and_Accessories#Cameras|recommended cameras]].
 ==Installation and Activation, Licensing policy==

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 ===Can I use high-resolution cameras to improve tracking quality?===
-No. We do not support them so far. For our software higher resolution does not give much benefit, but highly increases required data bandwidth. As this is markerless technology, we do not need to track small markers, and 640 x 480 resolution will work as good as HD. For motion capture fps (frames per second) is much more critical parameter for tracking accuracy. [http://en.wikipedia.org/wiki/PlayStation_Eye Sony PS Eye] camera, that allows to record at 60 fps with low distortions, is currently most recommended model.
+No. We do not support them so far. For our software higher resolution does not give much benefit, but highly increases required data bandwidth. As this is markerless technology, we do not need to track small markers, and 640 x 480 resolution will work as good as HD. For motion capture fps (frames per second) is much more critical parameter for tracking accuracy. See details on [[http://docs.ipisoft.com/Cameras_and_Accessories#Cameras|recommended cameras]].
 ==Installation and Activation, Licensing policy==

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 ===Can I use USB cameras of different models in multi-camera set-up?===
-Yes, but video quality and frame rate is very critical for motion capture. It is most practical to use [[Cameras_and_Accessories#Cameras|recommended cameras]].
+Yes, but video quality and frame rate is very critical for motion capture. It is most practical to use [[Cameras_and_Accessories#Cameras|recommended cameras]]. You also have option to use [[Cameras_and_Accessories#Action_Cameras|action cameras]].
 ===Can I use high-resolution cameras to improve tracking quality?===

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 ==Product Features==
-===Which configuration do you recommend: [[User Guide for Multiple Depth Sensors Configuration|Multiple Depth Sensors]] or [[User Guide for Multiple PS Eye Cameras Configuration|Multiple Sony PS Eye]]?===
+===Which configuration do you recommend: [[User Guide for Multiple Depth Sensors Configuration|Multiple Depth Sensors]] or [[User Guide for Multiple PS Eye Cameras Configuration|Multiple Web Cameras]] or [[Quick Start Guide for Multiple Action Cameras Configuration|Multiple Action Cameras]]?===
-There is no straightforward answer to this question, there are pros and cons each option: [[Multiple Depth Sensors vs Sony PS Eye Comparison]].
+There is no straightforward answer to this question, there are pros and cons each option: [[Multiple Depth Sensors vs Web Cameras vs Action Cameras Comparison]].
 ===What is the difference between editions?===

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 ===What is the cost of hardware necessary to use the system?===
-Presuming you already have a PC with DirectX 10-compatible GPU supporting ComputeShaders,
+Presuming you already have a PC with DirectX 11 compatible GPU,
 For Express Edition:

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 To make it short, you need:
-* PC with DirectX10-compatible graphics card with support of ComputeShaders
+* PC with DirectX 11 compatible graphics card
 * Cameras (type and number of cameras depend on edition you use)
 * Cables to connect cameras to computer